Privacy Policy for hollik

Last updated: July 8, 2026

hollik ("the App", "we", "our", or "us") is a virtual social networking experience where users can create profiles, post content, view virtual profiles, receive simulated social reactions, and chat with AI-powered virtual characters. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

1. Information We Collect

Depending on how you use the App, we may collect or process:

• Account and login information, such as email address or authentication ID.
• Profile information, such as display name, username, bio, gender, language, interests, and preference settings.
• User-generated content, such as posts, captions, comments, stories, direct messages, and uploaded images.
• App activity data, such as likes, follows, lounge activity, story views, and in-app interactions.
• Device and technical information needed to operate, secure, and improve the App.
• AI interaction data, including messages, post text, image context, and conversation history used to generate AI responses.

2. How We Use Information

We use information to:

• Create and manage user accounts and profiles.
• Provide posts, stories, comments, direct messages, and social reaction features.
• Generate AI-powered replies, comments, post reactions, image-related responses, and virtual character interactions.
• Personalize the App experience based on language, gender, interests, and preference settings.
• Store user settings, progress, follows, and lounge participation.
• Maintain security, prevent abuse, fix bugs, and improve app performance.
• Comply with legal obligations and platform requirements.

3. AI Features

The App may send relevant text, conversation context, post content, and image context to AI service providers in order to generate replies, comments, post analysis, image reactions, or other virtual character interactions. We aim to send only the information needed for the feature being used.

4. Images and Media

If you upload profile photos, post images, story images, or DM images, those files may be stored and processed to provide App features. Images may also be analyzed by AI systems to create relevant comments or replies.

5. Third-Party Services

The App may use third-party services, including:

• Firebase Authentication for login and account management.
• Firebase Firestore for storing app data.
• Firebase Storage for storing images and media files.
• Firebase Cloud Functions for server-side app features.
• OpenAI API or other AI providers for AI-generated messages, image analysis, and related features.
• Google Play services for app distribution and platform features.

These services may process information according to their own privacy and security practices.

6. Sharing of Information

We do not sell personal information. We may share or process information with service providers only as needed to operate the App, provide AI features, store data, maintain security, or comply with legal requirements.

7. Data Retention

We retain information for as long as needed to provide the App, maintain user accounts, support app features, resolve disputes, comply with legal obligations, and improve our services. Some locally stored data may remain on your device until you clear app data or uninstall the App.

8. Data Security

We use reasonable technical and organizational measures to protect user information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. User Choices and Deletion Requests

You may update some profile and preference information inside the App. You may also request deletion of your account or personal data by contacting us at the email address below. We may need to verify your request before processing deletion.

10. Children

The App is intended for a general audience but is not intended for children under the age required by applicable law. If we learn that we have collected personal information from a child without proper consent, we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above.

12. Contact Us

If you have questions or requests about this Privacy Policy, contact us at:
appsoyoung@gmail.com